SMS MARKETING POLICY
Shannon Hotel Supplies Ltd. – SMS Marketing Policy
Purpose
Shannon Hotel Supplies Ltd. is committed to communicating with our customers in a responsible, transparent and lawful manner. This SMS Marketing Policy explains how we collect consent, send marketing messages, and protect customer privacy.
Consent
We only send SMS marketing messages to customers who have:
- Explicitly opted in to receive SMS marketing communications; or
- Provided consent through our website, online checkout, competitions, promotions or other approved methods.
We do not send unsolicited marketing text messages.
Message Content
SMS marketing messages may include:
- Exclusive discounts and promotional offers
- Product launches and new arrivals
- Seasonal campaigns
- Event invitations
- Important company announcements
- Service updates where appropriate
Messages will always clearly identify Shannon Hotel Supplies Ltd. as the sender.
Frequency
Customers can expect to receive marketing SMS messages only when relevant. We aim to keep communications useful and will avoid excessive messaging.
Opting Out
Customers may unsubscribe at any time by replying:
STOP
Once an unsubscribe request is received, the customer will be removed from future SMS marketing campaigns as soon as reasonably practicable.
Customers may also contact us directly to request removal from our SMS marketing list.
Data Protection
Customer mobile numbers and personal information are stored securely and processed in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.
Personal information will never be sold to third parties.
We only share customer information with trusted service providers where necessary to deliver SMS communications on our behalf.
Accuracy
Customers are responsible for ensuring their contact information remains accurate and up to date.
Changes to this Policy
Shannon Hotel Supplies Ltd. reserves the right to amend this SMS Marketing Policy at any time. Any updates will be published on our website.
Contact
Shannon Hotel Supplies Ltd.
For any questions regarding this policy or your marketing preferences, please contact our customer service team.
I also recommend adding this short consent statement to your website checkout or sign-up forms:
“By ticking this box, you agree to receive occasional SMS marketing messages from Shannon Hotel Supplies Ltd. about promotions, product launches and special offers. Consent is voluntary and can be withdrawn at any time by replying STOP. Standard message rates may apply.”